Physician Liaison

At Clayton Eye Center, our purpose is to provide the highest level of eye care possible to each patient enhancing individual lifestyles and vision. We are committed through a highly skilled and compassionate team of Doctors providing services with leading-edge technology in efficient and cost effective manner. We offer various services including Cataracts, Glaucoma, Retina, Family Eye Care, contact lenses, cosmetic, oculoplastic & reconstructive surgery with multiple locations on the south side of Georgia.

The Physician Liaison serves as a representative for the doctors and services provided at the Practice.  As a representative, they bridge the gap of communication between referring doctors and specialty physicians.  During these provider liaison visits, they meet with referring doctors to discuss patient care, referrals, and new treatments. 

• Develops and fosters relationships with referring physicians to increase patient referrals. Consistently works to ensure solid relationships and referral pathways are smooth.
• Leads initiatives to build volume and favorable provider perceptions among internal and external referral streams.
• Increases visibility of services by strategically visiting targeted referral sources.
• Identifies tactics to promote provider interaction and engagement.
• Oversees efforts to ensure Practice is positioned competitively to protect and grow market share. This includes routine analysis of the strengths and services of competitors.
• Develops and implements an ongoing method of profiling and monitoring market areas to identify demographic, competitor, and changes in healthcare services.
• Uses patient survey scores from practices and hospital services to identify opportunities to correct items that have a negative impact on referrals.
• Measures and evaluates liaison activities including producing and sharing regular summaries of patient visits and their outcomes as well as their impact on referral trends.
• Meets with local practices, hospital administrators, physicians, and clinical directors as needed to build upon the referral network.
• Continuously networks and provides practice/physician brochures to referring physicians, hospitals, and practices.
• Organize and schedule necessary physician meetings.
• Delivers weekly reporting of the previous week’s visits, including highlights outcome, and plan for follow up strategy.
• Delivers weekly reporting of plan for the following week including visits, plan, admin, and lunch and learns.
• Assists with the setup of all educational meetings for referring physicians and internal staff.
• Exercises discretion and independent judgment in meeting the needs of the referring physician and problem solving to maintain healthy referral relationships.
• Contributes to the team effort by completing other tasks as needed.

• Associate's or Bachelor's degree in sales, marketing, healthcare administration, or related field preferred.
• 3+ years’ experience in healthcare sales strongly preferred.
• Highly motivated and target driven with a proven track record in sales.
• Experience analyzing data, statistics, and product lines.
• General medical knowledge, especially related to our facility's services, treatment offerings, and equipment preferred.
• Demonstrates ability to use persuasive communication, leadership, and relationship/rapport building.
• Ability to travel as needed.
• Strong interpersonal, communication, public speaking, and organizational skills.
• Ability to work in a fast paced, patient service-oriented environment.
• Demonstrates ability to promote quality improvement through development and maintenance of standards.
• Intermediate computer skills including Microsoft Office; especially Word, Excel, and PowerPoint.
• Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
• Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.
• Self-motivated with strong organizational skills and superior attention to detail.
• Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes.
• Team player that develops strong collaborative working relationships with internal partners and can effectively engage and ability to build consensus among cross-functional teams.
• Strong problem solving and negotiation skills.

We offer a competitive benefits package to our employees:

• Medical
• Dental
• Vision
• 401k w/ Match
• HSA/FSA
• Telemedicine
• Generous PTO Package

We also offer the following benefits for FREE:

• Employee Discounts and Perks
• Employee Assistance Program
• Group Life/AD&D
• Short Term Disability Insurance
• Long Term Disability Insurance

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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